Shipping Policy

Processing Time

Orders are usually shipped within 2–4 business days after payment is confirmed.
Custom-made or pre-order items may require additional time, as noted in the product description.

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Shipping Methods

We ship via Swiss Post from Basel, Switzerland.

• Domestic (Switzerland): Free standard shipping for small packages under 2cm (A Mail).

• Europe & International: Shipping fees are calculated at checkout based on destination and weight.
   

Delivery Estimates

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• Switzerland: 1–3 business days

• Europe: 5–10 business days

• Other countries: 10–20 business days
   

Please note that delivery times are estimates and may vary due to customs or postal delays.
 

Customs & Import Taxes

Buyers are responsible for any customs duties or import taxes that may apply in their country.
 

Lost or Delayed Parcels

Once shipped, responsibility for the package lies with the postal carrier.
If your order is delayed or lost, please contact us — we’ll do our best to help.